Stayed here Halloween weekend for the When We Were Young Festival. Paid for a king mattress with a High Roller view. Arrived after 10 PM on a Thursday night time and still needed to wait in line for nearly an hour to use a self examine in kiosk. Initial impression was the room was very good but the TV didn’t work. We had been advised to examine in w the front desk in the AM, which we did. They asked if it was ok to enter the room whilst we were gone for the day, sightseeing.
- We worth your patronage and hope to look forward to welcoming you back.
- They requested if it was ok to enter the room whilst we had been gone for the day, sightseeing.
- We gave the OK but my husband took pictures of all of our stuff before we left.
We gave the OK but my husband took photos of all of our stuff before we left. I tried to call the customer service number but was informed that they had been out of the US and I wanted to speak to someone on website. So, you guessed it, we waited in the line, tried to keep calm and hopeful that somebody dirty roullete would make it right in the lengthy run. My husband additionally tried to talk to Caesar’s Rewards, , and so they only pointed out what the supervisor appeared like so we may ask to speak to her once we made to the entrance of the road.
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However, I did call about the lack of sizzling water and by some means they made some adjustment and got the water hotter inside a couple of hours. I did not complain about the other issues in the room. This business uses instruments offered by Tripadvisor to encourage and acquire guest evaluations, together with this one. Thank you for taking the time to share your experience with us, John! We can’t wait to welcome you again for an additional nice time at Flamingo Las Vegas soon.
Not The Most Effective – Flamingo Las Vegas Resort & Casino
We appreciate you taking the time to offer your feedback, Timgerkman2021. We respect you taking the time to offer your feedback, Saleslady730. We respect you taking the time to offer your feedback, Katie. Roulette supplier was imply and took her candy time rearranging chips. Other people walked away from the desk due to her horrible angle. This was my third and final time staying at the flamingo.
Not One Of The Best – Flamingo Las Vegas Hotel & Casino
We are planning an enormous group journey (12-14) in March. I am coordinating it and was recommending to the others we keep at the Flamingo due to its location and my good experiences there in the past. Instead, we’ll stay elsewhere (Harrah’s, New York, etc) comparable in value but much cleaner and never in such a state of dis-repair. Next time we’ll keep at a sister-property like Harrah’s or the Linq. Something related in price but trying a lot better. Until some modifications occur, I will not suggest this place to anyone. I did discover that some of the buttons int he hallways for the elevators didn’t work.
I inform the worker that we have to converse to the manager, and gesture to the blonde girl that was pointed out to us, but she sees me, turns on her heel and walks the other method. We inquired what could possibly be accomplished concerning the TV concern and she or he offered to “improve us” to a room with an identical view. I called the customer service line as soon as extra to see if there was ANYONE else that I could speak to and all I received again was an unapologetic, monotone, girl that provided to file a grievance for me. We waited the rest of the evening for the Engineering Manager to level out up with his “explanation or apology” but you guessed it, no present.
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This just isn’t the Flamingo I even have stayed at and loved up to now. Thinking we would not be in the room a lot, we determined to just make-do. When we woke Monday I wished to leap int he bathe. Water barely warmed up, so I took a quick one. I don’t normally name and complain because I don’t need them considering I am in search of any freebies.
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So we known as right down to the front desk to allow them to know, to no avail bc they didn’t show or contact us back both. The “grievance call” got by way of to somebody, the following day about 24 hours later and provided us a $50 food credit score to any of their Caesar’s owned restaurants. WHAT A JOKE. Of course upon checkout, there wasn’t a real particular person to meet with and we could not chance lacking our flights over another disappointing customer support expertise, so we were compelled to used the self kiosk to verify out. We will NEVER advocate the Flamingo to anybody for something. We respect you taking the time to supply your feedback, Lisa. Your comments have been shared with the suitable group for his or her enter and a focus. We worth your patronage and hope to look forward to welcoming you back.